SoftBank Air Terminal 5 (also covers 2/3/4/4 NEXT) default password & login IP
The SoftBank Air Terminal 5 (also covers 2/3/4/4 NEXT) default login is user / user at http://172.16.255.254.
For regaining access to a router you own or administer. If you didn't set it up, ask whoever did.
- Login address
- http://http://172.16.255.254/
- Gateway IP
- 172.16.255.254
- Username
- user
- Password
- user
SoftBank's standard-issue wireless home gateway (SoftBank Air), Japan, terminal generations 2 through 5 (pre-Terminal-6 hardware, LTE/5G CPE). A genuine static factory default, distinct from the newer Terminal 6 (see sibling row), which moved to a label-unique password. SoftBank official FAQ: "初期設定は「ユーザー名：user」「パスワード：user」です。"
Factory reset
Consult the device manual for the physical reset button's hold-time.
More SoftBank models
- SoftBank Air Terminal 6
- Netgear Nighthawk R7000 (AC1900)
- Netgear Nighthawk R6700 / R6400 (AC1750)
- ASUS RT-AC68U
- Linksys EA7500 (Max-Stream AC1900)
- Linksys WRT3200ACM
- ARRIS SURFboard SBG7600AC2
- Netgear R6120 (AC1200)
Source: SoftBank official FAQ — SoftBank Airセットアップメニューにアクセスできない場合の対処方法verified · updated 2026-08-10
FAQ
- What is the default password for the SoftBank Air Terminal 5 (also covers 2/3/4/4 NEXT)?
- The SoftBank Air Terminal 5 (also covers 2/3/4/4 NEXT) default login is user / user at http://172.16.255.254.
- What is the default login IP for the SoftBank Air Terminal 5 (also covers 2/3/4/4 NEXT)?
- The SoftBank Air Terminal 5 (also covers 2/3/4/4 NEXT) default login IP is 172.16.255.254 — open http://172.16.255.254 in a browser on the router's own network.
- What is the default username for the SoftBank Air Terminal 5 (also covers 2/3/4/4 NEXT)?
- The SoftBank Air Terminal 5 (also covers 2/3/4/4 NEXT) default admin username is user. The matching default password is user.
- How do I factory-reset the SoftBank Air Terminal 5 (also covers 2/3/4/4 NEXT)?
- Consult the device manual for the physical reset button's hold-time.
Verification history (1)
Every time we've checked this model's default credentials, oldest first — including when nothing changed. Absence of change over time is itself the evidence.
- 2026-08-10First verified· staticsource →