What is the default username for the Eastlink Cable modem/gateway (e.g. Arris MG5225)?

The Eastlink Cable modem/gateway (e.g. Arris MG5225) default admin username is admin. The matching password is unique to your unit and printed on the sticker on the router.

Eastlink Cable modem/gateway (e.g. Arris MG5225) default password & login IP

The Eastlink Cable modem/gateway (e.g. Arris MG5225) ships with a unique password printed on the device label, not a shared default — log in at its admin page.

For regaining access to a router you own or administer. If you didn't set it up, ask whoever did.

Username: admin
Password: — on the device label —

The password is unique to your unit and printed on a sticker on the router (often labelled Password or Access Key).

Eastlink (Atlantic Canada cable ISP)-issued modem — fixed 'admin' username paired with a unique pre-shared-key password physically printed on the unit, no admin/admin or admin/password default. Eastlink official support: "enter admin as your username and the pre-shared key found on the sticker on the bottom of your modem as your password."

Factory reset

Check the sticker on the bottom of the modem for the pre-shared key that serves as the admin password.

More Eastlink models

Source: Eastlink — How to change your WiFi network name & password (official support site)verified · medium confidence · updated 2026-08-10

FAQ

What is the default password for the Eastlink Cable modem/gateway (e.g. Arris MG5225)?: The Eastlink Cable modem/gateway (e.g. Arris MG5225) ships with a unique password printed on the device label, not a shared default — log in at its admin page.
What is the default username for the Eastlink Cable modem/gateway (e.g. Arris MG5225)?: The Eastlink Cable modem/gateway (e.g. Arris MG5225) default admin username is admin. The matching password is unique to your unit and printed on the sticker on the router.
How do I factory-reset the Eastlink Cable modem/gateway (e.g. Arris MG5225)?: Check the sticker on the bottom of the modem for the pre-shared key that serves as the admin password.

Verification history (1)

Every time we've checked this model's default credentials, oldest first — including when nothing changed. Absence of change over time is itself the evidence.

2026-08-10First verified· label-unique
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