TELUS TELUS Wi-Fi Hub (Actiontec T3200M)

Default access and factory-reset steps, cited to the manufacturer.

For regaining access to a router you own or administer. If you didn't set it up, ask whoever did.

Login address: http://192.168.1.254
Gateway IP: 192.168.1.254
Username: admin
Password: — on the device label —

The password is unique to your unit and printed on a sticker on the router (often labelled Password or Access Key).

PureFibre/copper gateway supplied by TELUS across Canada. Admin UI at 192.168.1.254, username admin, password printed on the side of the modem under 'GUI Access' — device-unique, not a shared static default, per TELUS's own support article.

Factory reset

Locate the grey Factory Reset button on the back of the device. Using a thin object (pushpin, paper clip, or toothpick), press and hold the reset button until the Internet light turns red, then release. The modem restarts automatically — allow up to 10 minutes.

More TELUS models

Source: TELUS Business Support — Troubleshoot: Boost Wi-Fi (TELUS Wi-Fi Hub) (official)verified · updated 2026-07-20

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