What is the default login IP for the Vivo Fibra Box HGU (multi-vendor)?

The Vivo Fibra Box HGU (multi-vendor) default login IP is 192.168.15.1 — open http://192.168.15.1 in a browser on the router's own network.

What is the default username for the Vivo Fibra Box HGU (multi-vendor)?

The Vivo Fibra Box HGU (multi-vendor) default admin username is admin. The matching password is unique to your unit and printed on the sticker on the router.

Vivo Fibra Box HGU (multi-vendor) default password & login IP

The Vivo Fibra Box HGU (multi-vendor) ships with a unique password printed on the device label, not a shared default — log in at http://192.168.15.1.

For regaining access to a router you own or administer. If you didn't set it up, ask whoever did.

Login address: http://192.168.15.1
Gateway IP: 192.168.15.1
Username: admin
Password: — on the device label —

The password is unique to your unit and printed on a sticker on the router (often labelled Password or Access Key).

Vivo (Telefônica Brasil) Fibra standard-issue HGU (ONT+router combo across multiple hardware vendors incl. Askey/Technicolor/Zyxel) — admin IP 192.168.15.1 differs from the 192.168.0.1 convention used by Claro's fleet. Vivo official help page: "Para fazer o login você deve usar a senha padrão que aparece na etiqueta embaixo do seu roteador. O usuário é admin com letras minúsculas."

Factory reset

Factory reset restores the label password printed under the router; some Technicolor units leave the username field blank instead of admin.

More Vivo models

Source: Vivo — Configurações do Wi-Fi (official self-service help)verified · updated 2026-08-10

FAQ

What is the default password for the Vivo Fibra Box HGU (multi-vendor)?: The Vivo Fibra Box HGU (multi-vendor) ships with a unique password printed on the device label, not a shared default — log in at http://192.168.15.1.
What is the default login IP for the Vivo Fibra Box HGU (multi-vendor)?: The Vivo Fibra Box HGU (multi-vendor) default login IP is 192.168.15.1 — open http://192.168.15.1 in a browser on the router's own network.
What is the default username for the Vivo Fibra Box HGU (multi-vendor)?: The Vivo Fibra Box HGU (multi-vendor) default admin username is admin. The matching password is unique to your unit and printed on the sticker on the router.
How do I factory-reset the Vivo Fibra Box HGU (multi-vendor)?: Factory reset restores the label password printed under the router; some Technicolor units leave the username field blank instead of admin.

Verification history (1)

Every time we've checked this model's default credentials, oldest first — including when nothing changed. Absence of change over time is itself the evidence.

2026-08-10First verified· label-unique
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